1. Please let us know your name, address, telephone number, ethnicity and email address.
2. Please do everything you can to keep appointments and arrive on time. Tell us as soon as possible if you need to cancel an appointment so it can be given to somebody else.
3. Should you wish to leave a message for your doctor via the website. Please re-order medication in good time before your supply has ran out.
4. Hundreds of tests are performed every week. Please accept responsibility to contact us for the results. Once you have your results and only if the doctor advises should you make an appointment. When your tests are performed at the hospital, the results are obtained by contacting the consultant’s secretary. This will avoid unnecessary calls and appointments in surgery.
5. If you still feel you need to see a doctor to discuss details of hospital tests etc, please check we have received the reports from the hospital.
6. Please extend the same courtesy and politeness to us as you would expect to receive.