We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that actions or matters may unfold that may cause a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Simply contact the Practice Manager or Deputy Manager who will set all the necessary wheels in motion. You can write your concerns for the attention of:
Practice Manager
Peel Hall Medical Practice
Forum Health
Simonsway
Wythenshawe
Manchester
M22 5RX
We are continually striving to improve our service. You can give us your complaint, compliment or suggestion using this online form.
If you wish to contact NHS England to complain about an NHS service, please see more information on the NHS England website.
The Manchester Advocacy Hub (known as Gaddum Advocacy) can provide support for a patient when making a complaint. For further information see the Gaddum Advocacy website.