We offer a number of online services that you can use on your computer, tablet or smartphone. These services are safe, secure and confidential. You can benefit from using them in a number of ways:
- It can be quicker and easier to get help from a GP, nurse or practice staff.
- Not having to travel to the surgery for an appointment or to order a prescription can save you time and money.
- Seeing parts of your medical records online can help you manage your health and care.
What you can do online with our practice:
- Register with us – find out more here
- Order repeat prescriptions using NHS app
You can also use NHS app to:- See parts of your medical record
- Find out about local health services
- Look up useful health information
- Contact the surgery with a health concern using our online form
You can also use our online form to: - Have an online video appointment with a doctor or nurse
- Send us your compliments and suggestions
- Join our patient participation group
Online video appointments
To give you the best possible care, your GP may decide to have a video appointment with you. A video call is similar to a face-to-face appointment. You will get the same care. You will need a computer, tablet or smartphone with an internet connection.
We’ll contact you to let you know the doctor would like to do a video appointment and we’ll send you the instructions to help you connect to the video call.
Preparing for your video appointment
- Make sure you’re ready to click the video link at least five minutes before the appointment.
- Find a private, well-lit area of your home where you’re comfortable, won’t be disturbed and the doctor can see you clearly.
- Make sure you’re in an area with a good internet connection.
- Check that your camera and microphone work – and that they are switched on.
- Prepare questions if you need to and be ready to take notes.
